Put yourself in your listener’s shoes. Have you ever tried listening to someone on the phone who’s just talking so fast? Apart from not understanding what they have to say, you could also be tempted to just cut the call and drop it. Or, it becomes an inconvenience to your listeners for them to have to rewind your message frequently just to understand the message.
A professional and personable voicemail greeting is beneficial for several reasons. Read ahead to find out what these are. It’s true that voicemail is often the first Point of Contact (POC) that an existing or potential customer has with your brand or business. Good business rules dictate that you should provide customers with as many authentic and standard POCs as possible.
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You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
6. Voicemail Greetings For The Holidays. Hi, you’ve reached (insert name and title) at (insert company.) We’ve taken this time to be with our family’s and stuff our bellies.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
Today’s digital answering machines provide audio quality many cuts above that of old-school, tape-based machines.
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
Instead of stating the obvious, enhance your message with information your callers can use, such as how to reach someone immediately, when you will be returning calls, or where they can obtain after-hours service. Services that offer multiple custom greetings like Tendant allow you to store multiple greetings so you can have a greeting just for a holiday that you can use every year. Specify the information you want callers to leave. Your voicemail greeting presents a great opportunity to gather important details that will help you better serve your customers. This may include account numbers best times to return the call, and of course, a brief summary of the issue or purpose of the call.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
4) If you will be out of the office for an extended period of time, state so, and give a definite return date. If people can reach you via email in your absence, leave your email address as well.
If you live alone, it’s best not to advertise that fact in your outgoing message. If you do, you may leave yourself vulnerable to burglars, stalkers, and other criminals. Instead of saying, “I can’t come to the phone,” say, “No one can come to the phone.”
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To activate your new AT&T Voicemail Service by dialing your telephone number from the phone assigned with the feature, follow these steps: Dial your 10-digit telephone number and press * while the greeting message is playing. Create a passcode. Record your name. Record your personal greeting. Record your busy greeting. Enter *VM (*86). Tap the Call button. Follow the setup tutorial, which will walk you through selecting a password and recording both a voice signature and greeting for your voice mailbox. Note: If you hear your own or a system greeting, you’ve already set up your voicemail. From the Home screen, tap the Phone Key in the Quick Keys bar. (The Phone application can also be accessed from the Applications screen.) Dial *86 or press and hold to dial your voice mailbox. Follow the setup tutorial. Enter a password. Record a voice signature and greetings for your voice mailbox. Call your Straight Talk phone from a landline phone. When your voicemail begins, press “*” (star key) on your landline phone immediately. Enter the PIN you use to check your Voice Mail from your Straight Talk phone. Listen to the instructions.
3. Offer Clear Next Steps. For many small businesses, the announcement will send the caller straight to a voicemail box. But larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.