YYou can use Outlook (Figure 7.71) to change the greeting message that Exchange UM plays to callers by using Outlook to call a number and then recording a new greeting.
Before even making that phone call and leaving a business voicemail, you need to take the time to think every message through. Take notes or have a sheet of paper containing all the information you need to say. Especially if you’ve recently changed your offers or if this is your first time to leave voicemail messages, thinking your message through ensures that you exude confidence and professionalism upon making the call.

08You’ve reached the voicemail of [your business/company]. We are under new management and will be hosting a re-opening on [dates] where you can come and meet the team and have a chance to learn more about our enhanced services and new products. To leave a voicemail message, press the # key and someone from our team will call you back within 24 hours. This voicemail greeting is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you, during any transition time.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.