We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
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No matter what your call processing components, from Auto Attendants, to IVR, ACD and Voicemail, your organization should present a unified sound that represents your brand. Phone menu prompts, produced professionally, give your call processing clarity and brand identity every time your customers and prospects call. The way your organization is heard, especially during first impressions, can directly impact client successes and failures.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
38. Thanks for calling [company name]. We’re unable to expend your name true now, but toddle away your details and we’ll name you true aid.
Using an on-site PBX means you own the hardware of your phone system. You can modify the system to you exacting specifications, including changing phone numbers and adding extensions as necessary. You will also be in charge of ensuring the security of your data stores such as phone number listings and voicemail recordings.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
Forwarding options like this can send you a copy of the recording, not just a link to a web portal. This won’t substitute for a visit to the portal to clear out old messages, but it can provide you with useful information like the date, time, caller identification, and of course the content of messages.
Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
When you’re looking for a job, a good rule of thumb is to answer your phone as often as you can. You never know when a recruiter might be calling to set up an in-person meeting, or conduct a phone interview.
Before even making that phone call and leaving a business voicemail, you need to take the time to think every message through. Take notes or have a sheet of paper containing all the information you need to say. Especially if you’ve recently changed your offers or if this is your first time to leave voicemail messages, thinking your message through ensures that you exude confidence and professionalism upon making the call.
1. Share basic information: “Hello! You’ve reached the voicemail of [ your name ], [ your job title ]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back …
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
We’re all familiar with this type of voicemail greeting. Simply put, a caller reaches you by dialing your number or extension directly. For an optimal personal voicemail greeting, be clear about who you are, the team you’re on, and when the caller can expect a callback. Unlike company and department voicemail greetings, you may not be able to configure a greeting for open and closed business hours. If that’s the case, use a general voicemail greeting that accommodates both scenarios.
As just discussed, the primary benefit businesses see with a hosted phone service is its ease of use.
Here’s another funny one for those times you really want to lighten the business mood: