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08You’ve reached the voicemail of [your business/company]. We are under new management and will be hosting a re-opening on [dates] where you can come and meet the team and have a chance to learn more about our enhanced services and new products. To leave a voicemail message, press the # key and someone from our team will call you back within 24 hours. This voicemail greeting is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you, during any transition time.
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Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
Main Business Phone Line Voicemail Greetings. The business phone voicemail greeting is what callers hear when they dial your main business number. Most business phone systems provide an auto-attendant to allow you to redirect callers to the correct extension. However, if that’s not an option, we have other scripts you can use too.
Ensuring that your tone and message is nothing less than perfect, you’ve to rehearse it over and over again. Script it down, and let your crew sift through it. Perform several trials runs on your business voicemail greeting until you come up with an absolutely apt script. Remember to update it often so that you can include/remove some lines based on seasonal business changes.
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Read on for 3 quick ways to improve your voicemail script. 1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it! Take the time to actually write out a script. Read it aloud to colleagues to make sure it says what you need it to say.
1. Share basic information: “Hello! You’ve reached the voicemail of [ your name ], [ your job title ]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back …
If you want them to leave a voicemail, tell them right from the beginning, “Please leave your name, reason your calling, and the best way to contact you.” If you want them to call you back during normal business hours, tell them, “Please call back during normal business hours.” If you want them to call back prepared for a lengthy conversation, you can say something like, “Please refer to our website’s FAQ page,” and then provide the URL. Self-service should never be underestimated.
8. The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points.
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If you’d like all your clients regardless of their geographical locations to receive the same greeting messages, you’ve to take your systems to the cloud. With hosted predictive dialers in place, you can forward messages to different destinations and extensions without straining your team or budget. The best thing is that with virtual voicemails, your outbound caller ID will be localized increasing chances of clients living a message at the tone.
To do this, you can simply say, “I look forward to speaking with you and resolving any issues or concerns you might have as quickly as possible.” This implies you’re going to read your messages, you’re going to respond to those messages, and you’re going to resolve any issue, regardless of how big or small, the customer has. Acting as a mentor by making yourself more accessible is a great way to improve the overall customer experience. Having your business voicemail greetings reflect this is a great way to show customers where your priorities lie even if you’re unable to get to the phone right now.
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
These guys do it all. They have a voice-over service (including writing the greeting script) and transfer the greeting to your phone in super high quality. I couldn’t find anything better online anywhere. https://www.okcvideoproduction.com/record-high-quality-voicemail-greeting
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.