Pay attention to the entire process and substance of the greeting (duration, content, tone, and clarity), and make sure your customers have a smooth and seamless experience that leads to a lasting and favorable impression of you and your company.
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Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
Houses (4 days ago) Remember to promote your services, current specials, or a bit of backstory in your voicemail greeting. Take care to do this sparingly; you do not want it to sound like a full-blown commercial. Think of your professional voicemail greetings prime audio real estate and opportunities for building your brand.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
When you’re using the traditional voicemail system, your carrier dictates some messages you’re going to store in your voicemail box. But with a virtual system, you can store and retrieve messages whenever you want. The cloud also allows you to convert the voicemail audio files and texts and send them via email to relevant departments for further screening.
Thank you for the tips! I will definitely use these when I record my voicemail greetings and messages when my customers are on hold using MightyCall. It’s very important to have effective greetings in order to maintain customers before the human to human interaction.
There are many answering machines to choose from, so you can easily find an option that suits your needs. The Panasonic KX-TGD532W Expandable Cordless Phone with Answering Machine is a good choice if you want a built-in machine. It includes two phone handsets and stores up to 17 minutes of messages to accommodate plenty of calls. We also love the VTech CS6729-5 DECT 6.0 Cordless Phone System with Digital Answering Machine because it includes five handsets, stores up to 14 minutes of messages, and allows you to remotely access your messages.
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Pay attention to the entire process and substance of the greeting (duration, content, tone, and clarity), and make sure your customers have a smooth and seamless experience that leads to a lasting and favorable impression of you and your company.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
If you live alone, it’s best not to advertise that fact in your outgoing message. If you do, you may leave yourself vulnerable to burglars, stalkers, and other criminals. Instead of saying, “I can’t come to the phone,” say, “No one can come to the phone.”