7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.
While it’s not necessary to memorize the script, it’s an added advantage when your call representatives have practiced reading it over and over again. By doing so, the flow of the script is clear to them. This familiarity can avoid confusion or dead airs during the call when your callers may be confused as to what the next word may be, for instance.
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You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
No more fear! You’re so going to be a gracious master of voicemails. Here are the best tips to help you leave a voicemail message that’s friendly, gets the needed information across, and ends before the dreaded “time’s up” beep!
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Can help to enhance the image of your business.Enables your potential customers to navigate through the voicemail system very easily.Can help you deliver your voicemail greeting in the most concise and clear manner to your customers that can help to define your customer service.Is quite affordable.
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Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
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