As a business owner, you want every customer interaction to leave a lasting impression. But have you ever stopped to ask yourself how your customers feel about your business voicemail greeting?
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We are unable to come to the phone right now. At the tone, please leave your name, number, and Master Card, Visa, or American Express account number and we’ll get back to, pending credit approval.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
About Google Voice Voicemail Google Voice is a VOIP service… an internet based voicemail service. What this means is that the quality of sound on google voice voicemail is not very high, but it works for many businesses big and small, and it’s free. To get even better sound out of Google VOIP voicemail, try using an mp3 for your Google Voice Greeting. This does not involve you holding up your phone to your computer while you play the mp3 – that will not sound good. Rather, this involves 2 microphones speaking directly to each other and eliminating background noise. In this video, we teach you how to do this step by step..
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
Many digital answering machines provide a timestamp for the messages you receive. When a caller leaves a message, the machine takes note of the time and date. During playback, an automated voice tells you exactly when the call occurred.
“You have reached (name of the business). All our customer support executives are busy serving other customers. We will return your call within 1 business hour. Please leave your name, contact number and your message and we will call you back as soon our customer support executive is free. Thanks for calling and hope you have a great day.”
https://productforums.google.com/forum/#!searchin/voice/stereo$20mix/voice/DkZZlfQtNnM.
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
See our 7 best voicemail greetings at https://www.mightycall.com/blog/7-best-business-voicemail-greetings/ MightyCall is a virtual phone system provider..
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.