4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
7. Explain when you expect to return calls. This is crucial. Instead of telling clients that you'll return their call when you have time, tell them when you return calls.
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For more information on the Horizon phone system please watch our previous videos:
Playback is possible from within a web browser, so there’s no other program necessary to install. The screenshot above shows what the VirtualPBX Voicemail Manager looks like with a handful of messages in an inbox. The menu items shown on the right-hand side are options for playback, download, and management (like file deletion).
3. Answering Services Script. Thank you for calling [Company Name]. If you hear this message, you are calling outside regular business hours, which are 8:00 a.m.
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
When you’re recording an answering machine greeting for your home, or a voicemail greeting, some people like to keep it funny and light. They may record a message together, have one of their young children record, play silly music in the background or create some kind of a joke. While it’s fine to be funny, especially on a home recording, you should probably avoid being crude, particularly if you think children may be calling your home. Telemarketers may use any information given in an answering machine greeting.
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Before you even begin to draft and implement business voicemail greetings, your pain points need to be identified. For example, if you’re upset that clients aren’t leaving enough context on a voicemail, make sure you’re clearly stating what needs to be in the voicemail. If your clients are unfamiliar with how your business operates and keeps calling during off-hours, identify what time is best to call and say you’ll respond to messages first thing in the morning.
In a nutshell, a good voicemail greeting should only be brief but also complete, simple but also professional. It should only meet its purpose of leaving a quick message to the listener or informing a caller that although you haven’t taken the call, you’re going to get back to it at the soonest time available.
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
Houses (3 days ago) Going direct-to-voicemail is an advantage over the competition because it gives you an opportunity to be heard without anyone ever telling you “no.” • Real estate agents. The hard work of prospecting as a real estate agent means you’re constantly following up on potential leads. Reaching out to real estate investors is the same way.
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!