When you call 321 from your mobile, you’ll be asked to type the PIN into your phone and record your name and personal greeting (that’s what people will hear when they call through and can’t get back to you, so make it catchy).Once your greeting has been set, we’d recommend changing your Voicemail PIN to something more personal so you can easily access your Voicemail settings in the future. You can do this through the user options area of 321 (that’s option number 8 on the main menu).Your PIN can be any series of numbers between 4 & 9 digits, provided they are not sequential (e.g. 5678) or aren't a series of repeated numbers (e.g. 111).
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
