It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
Here are some great examples of professional voicemail greetings that you can use in your business!
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Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling. Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
1. Keep it professional. When you're answering the phone at your office, you don't always know who's on the other end of the conversation. Answering the phone professionally will start whatever conversation you are about to have get off on the right foot. When in doubt, answer with a simple "Hello, this is Carl." Even if you have caller ID, it could be your boss calling from a colleague's phone! Answering the phone with "Yeah, what?" may give people a negative or overly-casual impression of you.
1 Avoiding Legal Problems. 2 Record From a Land-Line Phone Using an Induction Coil Microphone. 3 Record From a Land-Line Phone Using an Inline Recording Device. 4 Record From a Cell Phone Using an In-Ear Microphone. 5 Record From a Cell Phone Using Software. 6 Record Without Using Additional Hardware or Software.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
The key here is customer service. If it’s information that’ll help your business better serve your customers, don’t be afraid to ask for it. Write out your voicemail script and practice it. It may seem silly, but you’ll save time if you write down what you want to say in your message. Get everything you want to include in your greeting down on paper, and then rehearse it before you record your greeting to ensure your script flows smoothly.
9.) Bienvenido/a a John Doe. Lo sentimos, en estos momentos no hay nadie en nuestras oficinas. Por favor, déjenos un mensaje con su nombre y número de teléfono tras escuchar la señal. Le devolveremos la llamada tan pronto como sea posible.
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It’s also important to make sure you’re creating business voicemail greetings that encourage your customers to leave a message after the beep. There are many ways to ensure this occurs; we’re here to share fifteen tips for optimizing your business voicemail greetings with you.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
– Hello. You have reached Tim’s office. I cannot answer the phone right now but I will return your call as soon as possible. Please leave a message if it is urgent or you can call my secretary on the extension (number). If this call is regarding a query, you can logon on to our website (website’s name) and leave a message.
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Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.