With more and more calls going to voice mail, why not present the most professional and polished welcome possible to encourage detailed and informative messages that will improve the efficiency of responses.
Dial + 61 411 000 321If prompted: Enter your mailbox number, this is your Mobile Phone number in Australian format (eg. 04XX XXX XXX)Enter your PINFollow the prompts to retrieve your voicemail
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15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
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With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
1. Keep it professional. When you're answering the phone at your office, you don't always know who's on the other end of the conversation. Answering the phone professionally will start whatever conversation you are about to have get off on the right foot. When in doubt, answer with a simple "Hello, this is Carl." Even if you have caller ID, it could be your boss calling from a colleague's phone! Answering the phone with "Yeah, what?" may give people a negative or overly-casual impression of you.
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5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
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A VoIP voicemail service is one of the prominent, expected features businesses will find when they compare phone systems. Their comparisons will also lead them to a number of ways in which voicemail is tied to other mainstay phone system features.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
People who use answering machines often are quite concerned about calls that they receive when they are not able to answer their phones. For this reason, the best answering machine often is one that is durable and reliable. If you have an answering machine that is not recording all messages, you might not find out until this flaw already has caused problems for you. Read consumer reviews in magazines and websites. Stay away from models that have mixed or negative reviews.
Here’s a generic business voicemail greeting example: “Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.” The above greeting is a professional voicemail script used by many growing and established businesses.
4. Areas you serve. Without limiting yourself, let callers know what areas you represent clients in. This way, you'll be able to show your expertise in a particular county, region, or state.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.