When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
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23. Howdy, thank you for calling [business name]. Please toddle away your title, quantity, and a short message, and a member of our team will return your name within 24 hours.
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
4.) Bienvenido/a a John Doe. Nos puede contactar personalmente durante nuestro horario de oficina de lunes a jueves de 9:00h a 12:00h y de 14:00h a 16:00h. Asimismo, nos puede enviar un correo electrónico a [email protected] y le contestaremos lo antes posible. Gracias.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
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49. Howdy, you’ve reached the client carrier team for [X company]. Our representatives are at this time unavailable, but within the event you allow your title and a callback quantity, any individual will receive aid to you rapidly.
Best Wishes CelebrationsBirthday Congratulations Holidays Get Well Love Sympathy Thank You
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
Please leave a message and I’ll return your call within one business day. To schedule an appointment press 1. Thank you and have a wonderful day. This is an example of an industry-specific voicemail greeting. This voicemail gives specific and clear instructions to the callers.
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3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message. Whether recording the message for a personal phone …
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.