If you’d like all your clients regardless of their geographical locations to receive the same greeting messages, you’ve to take your systems to the cloud. With hosted predictive dialers in place, you can forward messages to different destinations and extensions without straining your team or budget. The best thing is that with virtual voicemails, your outbound caller ID will be localized increasing chances of clients living a message at the tone.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it!
Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
An oncologist is a type of doctor who deals with patients afflicted with one or various types of cancer. His/her work involves consultation, diagnosis, application of chemotherapy and coordinating with other doctors involved in treatment etc. This is how the phone greetings for oncologist should be like:
For Platinum and Maintenance Contracted clients, please use your normal contact numbers and process to contact us throughout the holiday period. (Your SLAs continue through the break)
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1) Try to keep your messages short, while simultaneously providing all necessary informaton.
The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
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14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
With more and more calls going to voice mail, why not present the most professional and polished welcome possible to encourage detailed and informative messages that will improve the efficiency of responses.