A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
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Before you even begin to draft and implement business voicemail greetings, your pain points need to be identified. For example, if you’re upset that clients aren’t leaving enough context on a voicemail, make sure you’re clearly stating what needs to be in the voicemail. If your clients are unfamiliar with how your business operates and keeps calling during off-hours, identify what time is best to call and say you’ll respond to messages first thing in the morning.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
To set up your voicemail, press *98 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Voicemail used to be one of the biggest features of a mobile phone plan, but now it’s one of those features not many people use. As a matter of fact, as far back as 2014, NPR explored the reasons why millennials (and those who come after) hate the service.
No matter how hard you try to have all of your calls answered each time the phone rings, such an ideal situation may not happen all the time. There are some days in business that are busier than others, and the calls will be left on the line. Hence, you can also use your voicemail for reaching out to clients and marketing activities like cold calling.
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Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
20. Howdy, you’ve reached [your name]’s phone. I’m busy making deals or rock mountain climbing [replace with your personal hobbies], so toddle away your contact data and a short message so I will name you aid after I receive a free second.
The features discussed in this article will come prepackaged with many VoIP setups a single user, midsize firm, or enterprise can purchase and begin using within minutes.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
* Automatically forward unread messages to a partner, spouse or any email so important phone calls aren't ignored.