Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Get voicemail service with your choice of 1-800 number or local phone number and make calls with your business number as caller ID. CloudNumber is a professional voicemail phone service easily managed through your smartphone. Personalize a greeting for your business to answer and send your business calls to you, your team, or simply take a message.
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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
From a Home screen, tap the Phone (lower-left). From the Keypad (green icon located at the bottom), touch and hold the number 1. Alternate method: Enter *86 (*VM) then tap the Send icon. If prompted, enter the Voicemail password then press the # key. Launch the stock Phone app. Touch and hold the number 1 on the dialer. Enter your voicemail password when prompted. When you reach your mailbox, tap 3 for the Advanced Options menu. Tap 2 to record your greeting. When prompted, record your greeting, then tap #. To set up your voicemail, dial ‘1’ on your connected home phone. Follow the prompts to create and enter a 4 to 15-digit voicemail password. Record your personal greeting and press the ‘#’ key. After completing the setup process, press the ‘*’ key to return to the Main Menu. From your mobile phone, press and hold 1 or the Voicemail key. Do one of the following: For a new voicemail box—follow the prompts to create your password and greeting. For an existing voicemail box—enter your password if prompted.
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We’ve mentioned the significance of relaying a simple, easy-to-understand message in your business voicemail greetings, but we need to talk about word choice now. Pay close attention to your word choice in your business voicemail greetings. Certain words trigger certain actions before a person realizes what you actually meant. Here’s a specific example of how word choice can lead to confusion between a client and accountant:
* Need a second phone number or second line? How about several? Pick a vanity number or a local number from nearby area codes for your business, side hustle or classified listing.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
“Hello. This is (your name). I am either busy on another call or away from my desk. Please leave your name and contact number and I will get back to you at the earliest. Thank you.”
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Website: https://www.marketingmessages.com/media/Sample-Voice-Prompt-Scripts-for-Insurance-Companies.pdf
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Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.
29. Howdy, right here’s [your name] at [X company]. I’m on vacation true now and won’t be aid to the situation of job till [X date]! Please toddle away me your title, phone quantity, and the explanation you’d also be calling, and I will receive aid to then you definately. Alternatively, you can be ready to phone [Name] at [phone contact information]. Thank you for calling!