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800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
2. Name of your brokerage. Where do you work? Who are you associated with? In addition to including your name, you should also use your brokerage as part of your personal branding.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
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To change the existing voice mail greeting, you must be on the Attendant/Admin handset which is usually extension number 20 (However this may be changed to another extension that you use to check messages on.) Click the message key on top of the display. Click voice messaging then scroll down once to where it says “other” After you select that, the display will change and you can select Answering Machine. If the system asks for a password, it should be 1111 followed by the # key. After you enter the password you will be able to scroll down to Greeting and enter your new greeting followed by the save key. Are Hosted Systems Right For Your Business Try our phone system wizard NBN Guarantee
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Create a clear, concise outgoing message for your answering machine. Tell the caller exactly what information you expect so you can easily return the call. For example, you could say, “Please leave your name, number, and the time you called.”
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A local PBX can work well for larger businesses with a dedicated staff of IT professionals. Since modifying the system and maintaining a high level of security can be complex, novices might not fare well with this avenue.