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Playback is possible from within a web browser, so there’s no other program necessary to install. The screenshot above shows what the VirtualPBX Voicemail Manager looks like with a handful of messages in an inbox. The menu items shown on the right-hand side are options for playback, download, and management (like file deletion).
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11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
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7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
Enterprise level organizations can use professional voice mail prompts to establish brand and consistency. Smaller organizations and even one person firms can represent themselves as a professional and established organization that understands how to present themselves to the business world and their potential client base.
Please leave a message at the tone with your name, phone number, business, and a brief message, and we will return your call when we are back in the office. Thank you for calling! Thanks for calling the office of Landscaping Unlimited. Unfortunately, we are currently away from the phone …
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
Re-enter your PIN in Confirm Voicemail PIN and click Save.
Please note that if you record an unavailable greeting, it will be used instead of the default message with your name recording.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
And, once you record your voicemail greeting, all you have to do is provide your message in an .mp3 or .mp4 format to your phone provider, who will upload the message.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
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