By presenting a clear, welcoming message containing relevant information about your business, you are showing callers that you value their time. If your recording is vague, confusing, or drags on, customers will lose interest and hang up the phone instead of leaving a voicemail message.
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Real Estate Office/ Realtors Multiple -Site Business Tax Office/ Accountant Government Agencies Dental Office Healthcare Marketing Pizza Delivery VOIP For Schools Practice Management Software Integration Voicemails are used by most businesses for Customer Relationship Management (CRM). Businesses spend over $26 billion on CRM, yet little changes can make all the difference. If you’re planning on using voicemails for greetings, you need to make sure you hit all the right notes. We’re going to show you five voicemail greetings scripts to demonstrate all the different things you need inside your voicemails. The optimal time for a voicemail is between 8 seconds and 14 seconds, so get to the point immediately. Say what you want to say and nothing more. Hello, you have reached X. I’m going to be out of the office until Y. Please leave your name and number so I can get back to you.
Put yourself in your listener’s shoes. Have you ever tried listening to someone on the phone who’s just talking so fast? Apart from not understanding what they have to say, you could also be tempted to just cut the call and drop it. Or, it becomes an inconvenience to your listeners for them to have to rewind your message frequently just to understand the message.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
“Hi. You have reached (name of the business). We are closed currently. Our hours of operation are (time) (days). Please leave your message with your name and contact number and we’ll return your call as soon as we open. You can leave your message after the tone or press the (number key) for any other options. Thanks for calling (name of the business).”
Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
Forwarding options like this can send you a copy of the recording, not just a link to a web portal. This won’t substitute for a visit to the portal to clear out old messages, but it can provide you with useful information like the date, time, caller identification, and of course the content of messages.
Quality considerations for your professional voicemail greeting. Consider these points while creating your business voicemail script: Every single call is a lead for you, so either there’s an opportunity to leave a great impression or an opportunity to sell something. Your business voicemail greeting should pass on the right message.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
1. Short Business Voicemail Greetings. Hi there, you’ve reached [your name] at [X company]. Thanks for calling. I'm unable to answer the phone but if you leave your name, phone number, and message.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
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Types of Voicemail Greetings with Examples . Now that you know the different elements of greetings, let’s discuss the different types of greetings you can compose. The type of greeting would depend on whether it will be used for work or for your own personal device. Here are the different types: Business Voicemail Greetings
Phone system attachment to third-party services allows for transfer of data from one web-based location to another. Voicemail-to-text transcripts are one example of the type of data that businesses can capture and process at will. The audio of voicemail messages, saved as files, are also easily movable.
Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!