4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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YYou can use Outlook (Figure 7.71) to change the greeting message that Exchange UM plays to callers by using Outlook to call a number and then recording a new greeting.
Creating a voicemail message, particularly for business, is as important to your brand as your business card, email, letters, signage etc. It is imperative the prospective client can confirm they called the right business. Leaving a voicemail is even more important. It is a conversation starter.
2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
21. Howdy, right here’s [your name]. I’m no longer powerful of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll receive aid to you within 24 hours.
In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
-Hey you all, thanks for calling me today. It will be super nice if you would leave me a special and kind message so I’m encouraged to call you back.
This option also makes it possible for an individual or company to use professional greetings. The use of special holiday greetings, for instance, might be appropriate for a company-wide inbox. Companies can hire a third party to record a message; the company then uploads the file to their own platform.
If you’d like more tips like these to improve your professional image and up your sales game, remember to subscribe!
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There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"