That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Away / Busy Voicemail Greeting Examples. If you are busy, away, or understaffed and cannot answer the customer calls immediately, then you can use these greetings as an example. “Hi, you have reached [business name], we are unable to take your call right now but we would love to call you back ASAP.
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You are living in 2020 and you do realize that your prospects can come to you anytime, which means you need to be catering to them whenever that happens, at 3 am in the morning or even at 11 pm in the night.
“You have reached (name of the business). All our customer support executives are busy serving other customers. We will return your call within 1 business hour. Please leave your name, contact number and your message and we will call you back as soon our customer support executive is free. Thanks for calling and hope you have a great day.”
from Microsoft Exchange Server 2007: Tony Redmond’s Guide to Successful Implementation
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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This involves downloading an internal mic to your computer. This video walks you through this step by step..
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
800-555-1212I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible. If you need immediate assistance, please contact my assistant, Suzy Jones at 1-800-555-1212 extension 6336.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
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iPhone:Go to the Phone app, then tap the Voicemail tab. Tap Set Up Now.Create a voicemail password, then tap Done.Enter your password again to confirm it, then tap Done. Select Custom or Default. If you choose Custom, you can record a new greeting.Tap Done to save your greeting.Android:From a Home screen navigate to Phone icon > Menu icon > Settings.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!