1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
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2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
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When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
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Houses (7 days ago) AccessDirect teamed up with Voices.com to provide advice and resources on how to obtain the professional voice services that best represent your business. By using real small business examples, we offer tips for creating the best business voicemail …
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
9.) Bienvenue chez John Doe. Malheureusement, il n'y a personne dans le bureau à l'heure actuelle. Laissez votre nom et numéro de téléphone après la tonalité. Nous vous rappellerons dès que possible.
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.