13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Typically, faced with the challenges of managing a business, business owners often fail to pay attention to the importance of a voicemail greeting. The voicemail greeting should set the tone and the usability of the recorded greeting should be able to convert the customer instead of deterring them. So, it is extremely important that you have a voicemail greeting that is enticing and is attractive enough that encourages your callers and potential customers to leave a message.
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For more information on the Horizon phone system please watch our previous videos:
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Website: https://www.gettingyouhired.com/the-best-professional-voicemail-greetings/
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
Business voicemail greetings aren’t difficult at all to optimize. What it all comes down to is being prepared, knowing what you and your customers need to make every interaction run smooth, making sure your message is easy to understand and clearly expresses your intentions, and remaining open and optimistic.
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
We’ve mentioned the significance of relaying a simple, easy-to-understand message in your business voicemail greetings, but we need to talk about word choice now. Pay close attention to your word choice in your business voicemail greetings. Certain words trigger certain actions before a person realizes what you actually meant. Here’s a specific example of how word choice can lead to confusion between a client and accountant:
Your business voicemail greeting should pass on the right message. Be apologetic about not receiving the customer call. Voicemails create a visual image of your business in the customer’s mind, so you will need to put a message that represents your business in the best way possible.
Before we head towards the tips for you to get started on creating efficient voicemail messages, there is one thing you need to realize.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
For each of the greetings you want to be recorded, write your script. You can write different scripts for the main greeting and for the different extensions i.e. the voicemail greeting, the transfer message and the name. You can save the script and add it to the order after completing each script. Once you have completed all your scripts, you can check out to complete your order and at this stage, you will be charged for your order.