3) Try to give callers other options of individuals that they can reach if you are not readily available. Be sure to state their extension in the message.
The features discussed in this article will come prepackaged with many VoIP setups a single user, midsize firm, or enterprise can purchase and begin using within minutes.
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You can think of this process as the editing step before publishing an article. It’s an extra step to fine-tune the piece such that you’re a hundred percent sure about the grammar, tone, and even the accuracy and availability of all the necessary information. As a rule of thumb, don’t use any voicemail that you think is subpar.
At EzrasVoice.com, we record professional voicemails and message on hold for clients around the globe. If you would like us to record your Google voicemail / voice mail, create an mp3 for your Google Voice or upload an mp3 to your Google Voice Mail, visit:
A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
21. Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
How much attention do you pay to the greeting when transferred to voicemail? Often times, small business voicemail messages are outdated or so generic that listeners tune out until they hear the beep. You can change the impression that your voicemail recording leaves on your callers by following these steps:
The last thing you want your potential clients to hear is stuttering simply because you weren’t able to prepare well enough for your message.
“Hello. This is (your name). I am either busy on another call or away from my desk. Please leave your name and contact number and I will get back to you at the earliest. Thank you.”
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
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