Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
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The message needs to be clearer than glass. No shuffling papers or dogs barking in the background. **Professional. **Your phone greeting needs to sound like you're a real company, not a random person answering their cell phone. Thought-out. Companies suffer when their founders don't think carefully about phone interactions.
17. Howdy, right here’s [your name] at [X Business Name]. Our situation of job is at this time closed, but I’ll be aid within the situation of job at 9 a.m. day after today to come. In actuality feel free to head away a message or ship me an email at [email address], and I’ll receive aid to you as hasty as that you just can be ready to assume.
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– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.
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Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
7.) End on a high note! You don’t necessarily need to say “Goodbye” at the end of a voicemail, because you didn’t really talk to anyone. Instead, try something like, “Look forward to chatting with you!” Use the word “with” instead of “to.” It sounds less like the person is going to receive a parental or boss “talking to” and more like two people who are eager to connect with one another on the phone. It’s a subtle difference, yet it’s a gracious one!
What converse would you resolve to raise when speaking with prospects? This also can be skilled, casual, or even droll.
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“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
Most businesses require a very basic day greeting and main menu, and a night menu. However, your specific needs will be dependent on not only your business needs, but on the capability of your phone system. We provide a library of auto-attendant / voice menu / IVR scripts that you can use, but for specific information about your capabilities you will need to work with your phone system manufacturer or provider.
If you've forgotten your retrieval number, call 800-244-1111 to get it. Alternately, the number was included in the welcome letter you received when you signed up for voicemail service.