4. The Urgency. When we ratchet up the urgency by adding a timeline (and even a little mystery), we astronomically increase our odds of someone dialing us immediately after getting the message.
Majority of businesses today will have some sort of an IVR system in place to direct callers to the department they need to reach. Unfortunately, a common issue we face is that menus don’t align with what you’re looking for or they don’t align with the current business strategy. How many times have you sat through a menu waiting for the right number to press only to realize you absolutely need to speak to an agent?
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“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
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A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
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If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
* Please enable YouMail under Call Blocking extension to block calls. (iOS Settings > Phone > Call Blocking & Identification)
My friends are always asking about how my voicemail knows and addresses them by name when they call! Hard to believe that all of this is free!! One of my favorite features allows setting the greeting to the wonderful " doo doo doo we're sorry, you have reached a number that is disconnected or no longer in service ......" I set this for every number that calls offering me junk that i do not want and I swear it gets my number removed from their lists a lot faster than requesting to be placed on their do not call... ever did!
* Add an auto attendant, virtual receptionist or e-receptionist with menus so callers can press a key to connect their call to a partner, assistant or any other phone number.
As just discussed, the primary benefit businesses see with a hosted phone service is its ease of use.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
7 Things to Include in a Voice-mail Message. 1. Identify the Voice. It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department). This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note
Houses (4 days ago) Erin Robertson Landscape Design. Landscapers in Germantown, NY. Average rating: 5 out of 5 stars. July 24, 2014. “We hired Erin three years ago to start a long-term landscaping project that included an 1800 square foot deck, outdoor shower, jacuzzi, carport, fire pit, and outdoor storage. Very ambitious.
Website: https://www.snaprecordings.com/blog/the-top-8-voicemail-greetings-for-your-business
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!