-Hello? Oh hey wait a minute I can’t hear you… Sorry, hold on… Nope, still can’t hear you. You want to know why? Because I’m not here right now. So leave a message at the beep.
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Majority of businesses today will have some sort of an IVR system in place to direct callers to the department they need to reach. Unfortunately, a common issue we face is that menus don’t align with what you’re looking for or they don’t align with the current business strategy. How many times have you sat through a menu waiting for the right number to press only to realize you absolutely need to speak to an agent?
Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.
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2. You will hear a message that welcomes you to the Truphone Voicemail service together with following options: Press 1 to listen to your messages. Press 2 to record a new greeting. Press 3 to change your voicemail settings such as language or PIN number.
But professionalism also means paying attention to detail. Imagine if you were to leave a voicemail without mentioning any of the following: • Your full name. • Name of the recipient, if important. • Your company name. • What it’s regarding. • Phone number for the call back. • Brief message.
Some answering machines allow you to customize the length permitted for individual messages. This is convenient because you can shorten the time for each message if you know you’ll be gone for a very long time.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
Voicemail examples provided by Snap Recordings Your voicemail message matters. Jackie Silver is a professional voice-over artist with 25 years of experience. On the subject of business voicemail, she says, “Voice is the first connection a client has to the business – make it count!”
Go Welcome MyGrande Account My Internet My TiVo My TV My Phone All Guides Residential Service Contact Us Residential Welcome Guide Residential Service Call Now! 1-866-247-2633 Support Feeding America Contact Us Support Feeding America Call Now! 1-866-247-2633 First Time Voicemail Set-up Setting up voice mail for the first time must be done from your Grande line. Press *86 and follow the entrance tutorial. The tutorial states: “Welcome to Subscriber services. First, I would like to walk you through some things we need to do to set up your account.” You'll have to: (1) Change your pin and (2) Record your name. Set up a greeting that will be played to your callers.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.