13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
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Going hand in hand with preparing and thinking your message thoroughly before calling, there’s now the need for you to speak slowly. This doesn’t mean talking very slow as if you’re talking to a child to get your message across. Rather, it simply means enunciating every word carefully and practicing the right spacing, so your listener is able to understand you.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
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23. Howdy, thank you for calling [business name]. Please toddle away your title, quantity, and a short message, and a member of our team will return your name within 24 hours.
As to the basics, your voicemail greeting should always have the following information:
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Business phone systems usually allow companies to create as many voicemail boxes as they need. A business might have a company-wide voicemail, one for each department like Sales, Marketing, and Support, and many others for all the individuals in those departments. Only an enterprise voicemail service is capable of handling this task properly.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
A Ring Groups or Hunt Groups feature lets calls ring multiple people inside a group. The GIF shown here demonstrates how calls can ring one user before ringing a different user in the same group.
Remember that your goal is to have a higher rate of returned calls. To be able to successfully meet that standard, you need to earn the trust of the individuals you’re calling.
31. Howdy, you’ve reached [your name]. I’ll be out of the situation of job from [start date] to [end date]. Please toddle away a message and I’ll return your name upon my return. Alternatively, you can be ready to email me at [email address] or name [name] at [phone number] for instant assistance. Thanks for calling!
If you live alone, it’s best not to advertise that fact in your outgoing message. If you do, you may leave yourself vulnerable to burglars, stalkers, and other criminals. Instead of saying, “I can’t come to the phone,” say, “No one can come to the phone.”