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Your goal for improving your business voicemail messages is to have more callers ring back or return your calls, so it follows that you also have to check your own voicemails frequently. It’s not just enough for you to be the one to ring and send voicemail messages. When would-be customers are convinced about your products and services to the point that they’ve returned your calls, you now have to take your customer service to the next step.
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Phone system attachment to third-party services allows for transfer of data from one web-based location to another. Voicemail-to-text transcripts are one example of the type of data that businesses can capture and process at will. The audio of voicemail messages, saved as files, are also easily movable.
Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
Many businesses try to save money by selecting an amateur voice actor from inside the company to provide a recording. The trouble with this is that: The “actor” is typically an amateur with no voiceover experience. The company doesn’t have personnel with directing voiceover. The “actor’s” goal is to finish quickly and get back to work, not make the best-quality recording.
-…and I’ll return your call as soon as possible. I would have answered, but I was already on the phone with Bill Gates—I swear.
Website: https://behavioralhealthconnection.net/blog/3-ways-improve-your-therapist-voicemail-script
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
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-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
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4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.
5. Any specialties you have. Do you sell a lot of commercial properties? Maybe you match clients with the vacation home of their dreams? Use your voicemail to showcase a specialty and market yourself.