7 Things to Include in a Voice-mail Message. 1. Identify the Voice. It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department). This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note
You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
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The reason being it can either push your prospects away from you or retain them for longer.
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Funny, the majority of us have a phone on us more hours of the day than not, but actually we’re harder to talk to than ever. On personal calls, and especially business calls, you’re much more likely to reach voicemail than the actual person you’re hoping to engage in conversation.
We’ve mentioned the significance of relaying a simple, easy-to-understand message in your business voicemail greetings, but we need to talk about word choice now. Pay close attention to your word choice in your business voicemail greetings. Certain words trigger certain actions before a person realizes what you actually meant. Here’s a specific example of how word choice can lead to confusion between a client and accountant:
– Driving to the day care center to pick up Tracy. Leave a message if it is urgent or I shall return your call in a little while.
3. Answering Services Script. Thank you for calling [Company Name]. If you hear this message, you are calling outside regular business hours, which are 8:00 a.m.
This is also where your automated call software such as Drop Cowboy and others comes in handy. If you don’t have one already, it’s worth investing in moving forward. With your call software, there’s an effective flow of outbound and inbound calls. This means you have a record, too, of all the return calls you’ve gotten in the order of priority they’re made. This doesn’t just create a smoother system for your calls, but it also ensures no return call is ever left ignored.
Here are some great examples of professional voicemail greetings that you can use in your business!
The most budget-friendly models are basic standalone answering machines with few special features. They usually only offer 13 to 15 minutes of storage space and cost between $17 and $28. This is a good option if you only need a machine to record occasional messages on your landline.
3. Choose option 3 from the keypad. You will then be prompted with the following choices: Press 1 to change your PIN. Press 2 to change your text notification. Press 3 to change your email notification. Press 4 for language choice. Press 0 to return to main menu.
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
7. Personal Voicemail Greetings. 20. Hi, you’ve reached [your name]’s phone. I’m busy making deals or rock climbing [replace with your personal hobbies], so leave your contact information and a brief message so I can call you back when I have a free moment.
Be unique in your voicemail greetings, add a human touch when creating the message.
Small business voicemail greeting examples Creating a good voicemail greeting isn’t difficult, but creating a great one can be tricky. You don’t want to waste time, and you want to maximize the caller’s experience and exposure to your brand—all in about fifteen seconds and without making them hang up.
If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.