Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address].
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Practicing regularly also means taking tips from other call agents who’ve been making the business voicemail calls for a longer time than you may have been doing. There’s always time to learn from each other. And as you do, you can undo any possible mistakes and improve on those facets of making business voicemail calls which need improvement.
For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Houses (6 days ago) The Voicemail Script. If you have been calling real estate leads, you know that getting a lead on the phone is quite the challenge! In fact, our data shows that over 74.5% of calls to real estate leads go straight to voicemail so you better have a solid voicemail script in place because you’ll be leaving a lot of them!
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
– Hi, I will be studying at the University library till late. Cannot carry my phone inside. Will get back to you as soon as I can. So leave a message after the beep.
1. Personal Business Voicemail Greetings. Hello! You’ve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but I’m on the line helping another customer (insert business’s most attractive result or purpose point.)
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
7. Explain when you expect to return calls. This is crucial. Instead of telling clients that you'll return their call when you have time, tell them when you return calls.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
https://www.housingwire.com/articles/48915-scripts-that-will-get-a-leads-attention/
The number of new messages appears in bright red in the base’s LED readout, and users can turn off the phone ringer, directing calls to go straight to the answering machine, if desired.
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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
To do this, you can simply say, “I look forward to speaking with you and resolving any issues or concerns you might have as quickly as possible.” This implies you’re going to read your messages, you’re going to respond to those messages, and you’re going to resolve any issue, regardless of how big or small, the customer has. Acting as a mentor by making yourself more accessible is a great way to improve the overall customer experience. Having your business voicemail greetings reflect this is a great way to show customers where your priorities lie even if you’re unable to get to the phone right now.