Home > Phone Systems > Corporate Voicemail Greetings - Bloopers and Best Practices Corporate Voicemail Greetings - Bloopers and Best Practices Want to make the most of your business phone system? Make sure that your greeting to callers is effective. The way any phone system greets callers is critical to the image and presentation of your business. From the initial phone greeting to all callers, through whatever phone menu your system uses - or if you have a live receptionist - through to the voicemail greeting on personal phones, every step sends a message about your company and about you. It is pretty easy to get it wrong - and not an awful lot harder to get it right. "You have reached the Sales Department. Leave a message." This might not seem so bad but think about it in terms of missed opportunities. The chances are that they know they reached the sales department. And they expect to reach a sales person. If your sales team is really so busy thay can't get to calls then at least make it personal. Have messages go to a department assistan who is named. That way a person is involved and the caller has some expectation of personal contact. Tell them good times to call and what information YOU need from them - at very least a reminder to leave their own number! Not too surprisingly, there aren't a lot of real examples floating around on the internet of bad phone systems - but here are a few real and not so real.... Any good voicemail message needs to do a few things: Say who you are very briefly to confirm that the caller reached the right number. Say that you aren't available as briefly as possible. Remind the caller to leave a contact number and identifying information. Ask them to state the issue they are calling about as simply and clearly as possible. Saying who you are is obvious - whether it is the company or a personal message on your extension. While it isn't totally obvious that you should say you aren't available, it is polite and you can include additional information without going too far. If you are going to be gone at another office for a month then you can say that and leave a forwarding number if needed using whatever vacation message function your system may have. But if you are literally just out for a moment then a standard, "I am not available," is all that is needed. Obviously you need to tailor the greeting for the situation. If you are recording a greeting for a common line that is shared then don't leave personal information as the identifier. And don't if you have legitimate concerns about identity. But in reality, most of the time it is better to include who you are. Other optional information that is nice to include is information about when they can expect a call back, email contact info as an alternative and even an answer to an overwhelmingly common query. But those are optional. It is more important to be clear and brief so that the most important information gets across. Once you have a message you like, double check by calling the number to see what the experience is like. It is easy to forget that many voicemail systems include automated instructions that can take up a lot of time BEFORE the caller even gets your greeting. if the automated information is too long, work with your phone system tech to get it changed to somethign useful and appropriate. Adjust your message if needed so you don't repeat anything they already heard. "Hi. This is Joe Smith at Acme Co. I can't take your call right now, so please leave me a detailed message after the tone. Please include your number and your name. Thank you." Brief, to the point and doesn't waste anyone's time. "Hello, this is the Acme Company. We can't take your call in person at the moment. Please leave us a detailed message including your name, phone number and the reason you are calling. We will call you back as soon as possible." "Hi, this is Joe Smith at the Acme Co. I am working in the New York office during July and August. You can reach me there on 212-555-1111 or leave a message here stating your name, number and the reason you called. I will return the call as soon as possible." Hopefully these warning examples and tips on how to do it right will help you improve the way you present yourself and your company to the world.
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
.
We can provide our visual voicemail and robocall blocker for free as many users upgrade.
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Website: https://www.slybroadcast.com/blog/how-to-leave-a-professional-voicemail.php
https://www.veteransunited.com/realestate/cut-the-cord-5-reasons-to-let-your-client-go-to-voicemail/
Help CenterJoin a Test MeetingOnline ClassesBlogWebinars & Daily DemosIntegrationsWebex EssentialsWebex CommunityBusiness Continuity Planning
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
If you click a merchant link and buy a product or service on their website, we may be paid a fee by the merchant. Services Message On Hold Phone Menu Prompts Narration Samples Voices Music Script Industry Contact Support About Us Our Team Employment Blog Store Search Google Juli Durante resources, tips, greetings 1 Comment
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
If you’ve just begun to look into a business Voice over Internet Protocol (VoIP) phone system as an alternative to your traditional landline, then chances are you’ve come across many new terms and...
(Kazoo band playing "Thus Spake Zarathustra") Thinking you were making an ordinary phone call, you have instead reached... (TA-DAAAAA!) the ANSWERING MACHINE! Leave your name and number, and we will get back to you as soon as we can. Steve: You fool, I know it's... Wait... Matt... What are you doing with that frying pan? (BONK... THUD) Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it... Bob here. I'm home right now, I'm just screening my calls. So start talking and if you're someone I want to speak with I'll pick up the phone. Otherwise, well, what can I say? (Fun to leave on a friend's machine when he's away... Sounds of raptuous sex) Hi. Mike can't come to the phone right now because he's having sex. If you leave your name and number, he'll get back with you in juuust a second. (Male groan; female voice) That's it?You're in Big Trouble Hello! I'm on a four state killing spree! WATTA YA WANT? (Voice 2) These are the messages of Chad's answering machine. Its two semester mission: To seek out your name and your telephone number. At the sound of the... This is 234-3249, and no, it's not Pete's Pizzeria. It's not the Credit Union either, and no one named Pam lives here. You can leave a message though. Hi. Do you ever feel, like, your head is full of sand, not your regular loose sand mind you, but compacted sand, and there were like, I dunno, bugs or something jumping up and down on the compacted sand? Well, sometimes I do. Bye. Bullwinkle: Hey, Rocky, somebody called while we weren't home. Watch me pull their message out of this machine! Bullwinkle: Nuthin' up my sleeve... PRESTO! (Sound of vicious dog barking, stops abruptly.) Rocky: Here's a chance for you to REALLY leave your message. (A friend was at a mutual friend's sister's house, and when she went out for beer, he changed her answering machine message. In a loud, deep, gravelly, horror-film voice he recorded) Hi, this is Kathy. I'm not myself right now. If you leave your name and number, I'll get back to you when I'm feeling better.Farewell These words are lovely dark and deep
20. “Hello! Thanks for reaching out to [company]. We’re closed today for the holiday, and will reopen tomorrow, [date]. If you leave your name, number, and a brief message, we’ll give you a call when we’re back in the office. Thanks again, and have a great [day, week].”
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Custom GreetingsEnterprise FeaturesConnections to the Phone SystemCloud-Based and On-Site Hosting Custom Greetings
Getting a professional voice-over actor essentially means that you are getting a person with plenty of experience and one who has worked with many other successful businesses. They are able to understand your end objective and also know how to deliver the required results.