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What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
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In short, more often than not, voicemail greetings feel bleak and boring to callers. If you’re a business, boredom is an awful way to start off the conversation with potential customers. Since the attention span of a human being fluctuates around 8-10 seconds, filling them up with a standard voicemail greeting is the worst idea you can have.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.
Typically, web-based services let you enter a special section in their online dashboards. From there, you find the file and tell the system to apply it to your voicemail box.
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
The last thing you want your potential clients to hear is stuttering simply because you weren’t able to prepare well enough for your message.
2. Mention Hours of Operation Upfront. Most callers expect their call to be answered. Once they realize that your office is currently closed, the most important piece of information they probably want to know is your standard business hours.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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And, once you record your voicemail greeting, all you have to do is provide your message in an .mp3 or .mp4 format to your phone provider, who will upload the message.
Some answering machines allow you to customize the length permitted for individual messages. This is convenient because you can shorten the time for each message if you know you’ll be gone for a very long time.
In short, more often than not, voicemail greetings feel bleak and boring to callers. If you’re a business, boredom is an awful way to start off the conversation with potential customers. Since the attention span of a human being fluctuates around 8-10 seconds, filling them up with a standard voicemail greeting is the worst idea you can have.
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