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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
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1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
3. How Long Should My Business Voicemail Be? If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
When I was in my 20s, I had an answering machine with a 30 second outgoing message tape. I thought it would be fun to come up with all sorts of cute or funny messages for my friends to hear just before the beep. It got pretty elaborate sometimes, with celebrity impersonations and movie spoofs and other things. I didn't usually get many important phone calls anyway, so I didn't see any harm in being funny for the few people who did call.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
After hours, though, it could be easier to send callers directly to a central voicemail box. This can work well for a small business that won’t need to field a lot of late-night calls.
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That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
7.) End on a high note! You don’t necessarily need to say “Goodbye” at the end of a voicemail, because you didn’t really talk to anyone. Instead, try something like, “Look forward to chatting with you!” Use the word “with” instead of “to.” It sounds less like the person is going to receive a parental or boss “talking to” and more like two people who are eager to connect with one another on the phone. It’s a subtle difference, yet it’s a gracious one!
03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.
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Instead of stating the obvious, enhance your message with information your callers can use, such as how to reach someone immediately, when you will be returning calls, or where they can obtain after-hours service. Services that offer multiple custom greetings like Tendant allow you to store multiple greetings so you can have a greeting just for a holiday that you can use every year. Specify the information you want callers to leave. Your voicemail greeting presents a great opportunity to gather important details that will help you better serve your customers. This may include account numbers best times to return the call, and of course, a brief summary of the issue or purpose of the call.
7. Website Suggestion. Sometimes people call for things that your website can answer. Direct them to your website with a greeting like: “Hello and thank you for calling (Business Entity).