A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished call experience, the greeting should reflect who the client is calling – whether a general business number, department, team, or individual – and when the customer can expect the call to be returned.
“Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
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This variety ensures that your caller’s experience feels authentic and organized..
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your business during that period.
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Create a clear, concise outgoing message for your answering machine. Tell the caller exactly what information you expect so you can easily return the call. For example, you could say, “Please leave your name, number, and the time you called.”
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Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
To repeat this message, press the pound key. {3 second pause} Goodbye. General Voicemail Greeting Examples. Tips for Creating Effective Business Voice Mail Greetings. Practicing Professional Phone Etiquette Is Important in Business. Best Call Center Services of 2021.
Informal voicemail greetings. Some businesses are in the “business” of being less formal than a law firm, for example. And that’s okay. Informal greetings can be more approachable, as if someone is calling a friend. Informal greetings do not have to be rude. Keep it quick, engaging, and friendly.
As you work on keeping your voicemail brief and professional, it should also be personalized and tailored in such a way that it meets your industry’s standards. Otherwise, no matter how professional you may sound, a mismatch in the tone and message will still render your business voicemail ineffective.
For each of the greetings you want to be recorded, write your script. You can write different scripts for the main greeting and for the different extensions i.e. the voicemail greeting, the transfer message and the name. You can save the script and add it to the order after completing each script. Once you have completed all your scripts, you can check out to complete your order and at this stage, you will be charged for your order.