Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
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Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Vendors like VirtualPBX sell hosted systems to offer businesses a simple method of creating voice networks. Businesses purchase subscriptions from a vendor and connect their IP phones to that vendor’s voice network.
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
12 Professional Voicemail Greeting Examples for Business. Every customer interaction is an opportunity for your company to boost its credibility and turn a lead into a sale. Voicemail greetings often create the first impression of your company and shape the foundation of the relationship.
Standard greeting with your name: "At the tone, please record your message to [name]."
Website: https://www.marketingmessages.com/media/Sample-Voice-Prompt-Scripts-for-Insurance-Companies.pdf
To create a professional business voicemail greeting, businesses need to do several things:
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
After the “message before answering”, the waiting announcement is immediately cut. Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business: General Business - …
11.) Herzlich Willkommen bei der Mustermann GmbH, Leider erreichen Sie uns ausserhalb unserer Geschäftszeiten oder wir können Ihren Anruf momentan nicht entgegen nehmen. Wenn Sie uns eine Nachricht hinterlassen möchten, dann schreiben Sie uns bitte eine Email an [email protected] - Wir werden uns so schnell wie möglich bei Ihnen melden. Mehr Informationen über uns erfahren Sie auch auf unserer Webseite www.mustermann.de. Vielen Dank für Ihren Anruf.
-(Very long pause) Wait! Please don’t hang up! I want to hear what you have to say.
Practice makes perfect. Again, another obvious one, but it has to be stressed. If you want your voicemail greetings to come off as genuine, you have to practice. If you simply throw together a greeting that sounds and feels rushed, your customers aren’t going to let you get away with it. You will come off as if you don’t really care, and that won’t convince anyone you’re prioritizing the customer experience.