4. Remember, They Are Calling for a Reason. If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling.
This is the type of message you should aim for when you are recording an answering machine greeting at your place of business. Some people do need to leave other information for business salutations, such as office hours, and they may leave special messages when they’re on vacation. Name of the business, or your name can be important too, since people may want to be sure they’ve reached the right person or business. Answering machine greetings should be pleasant in tone.

A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone. Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
As a business owner, you want every customer interaction to leave a lasting impression. But have you ever stopped to ask yourself how your customers feel about your business voicemail greeting?