If you’re recording your voicemail greeting during a busy time of the day and there’s a ton of background noise, there’s a chance it might interfere with the call-to-action you want your customer to perform. If you’re not speaking directly into the phone and your voice is breaking up, put the phone closer to your mouth, speak slowly, and read from a script if necessary.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
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All that being said, as voicemail is still thing, and carriers do offer it with every account, iPhones support voicemail. Here’s what you need to know if you want to set it up.
3. Business Voicemail Greetings. Hello, you've reached the Sales Department at [X company]. We can't take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.
In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
f. You should see a new ‘tab’ or ‘bookmark’ that shows all the information you entered.
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
You could come up with the perfect business voicemail greeting, but if the quality is low, meaning there’s static, the volume is too low or too high, or words are getting broken up, you’re alienating your customers and allowing them to think they don’t care based off a very important first impression. And the solution is simple: call your number from your cell phone. How does your business voicemail greeting sound?
2. The Mystery. A mysterious voicemail leaves the listener wondering what the call is about and plays to our fear of loss and FOMO. What if something’s wrong w/ my account?
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
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