Home MyRCN Account My Internet My TiVo My TV My Phone All Guides Residential Service Contact Us 800-746-4726 Welcome Guide Residential Service Residential Welcome Guide Residential Service Live Chat Contact Us Home My Phone Services First Time Voicemail Set-up First Time Voicemail Set-up Setting up voice mail for the first time must be done from your RCN line. Press *98 and follow the entrance tutorial. The tutorial states: “Welcome to Subscriber services. First, I would like to walk you through some things we need to do to set up your account.” You’ll have to: (1) Change your pin and (2) Record your name. Set up a greeting that will be played to your callers. All Guides Locations &
Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.
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>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
I have reviewed before but actually decided to take the time to speak up again! I have now been using YouMail for several years and 2 phones and can honestly say that that I continue count on it and am very happy. Once, a long time ago, I did have one problem with calls not being answered, but contacted support and was quickly provided an updated forwarding number which cured the issue. You might note also that I said "quickly" and I am using the free version with no promise of preferred support :-)
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
Instead of stating the obvious, enhance your message with information your callers can use, such as how to reach someone immediately, when you will be returning calls, or where they can obtain after-hours service. Services that offer multiple custom greetings like Tendant allow you to store multiple greetings so you can have a greeting just for a holiday that you can use every year. Specify the information you want callers to leave. Your voicemail greeting presents a great opportunity to gather important details that will help you better serve your customers. This may include account numbers best times to return the call, and of course, a brief summary of the issue or purpose of the call.
If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.
Keep it brief and concise Remember that customers and clients are also busy so make sure that you get the message across in the shortest possible time.Give options to get more details Creating a voicemail menu can be a timesaver for both you and your callers. ...Ask for detailed messagesWhat are some sample voicemail greetings?
A voicemail and voicemail greeting are two different things. A voicemail serves to leave a message and contact information to an individual or business. A voicemail greeting serves to welcome those who call while you are out, encouraging them to leave a message and contact information. A well-crafted voicemail greeting also serves as a tool where one can leave a good first impression.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Visual Voicemail is supported by most modern iPhones. However, the carriers themselves also have to support Visual Voicemail. Most major carriers do, but you’ll want to check with your carrier specifically to see if the feature is supported.
Sometimes it’s difficult to remember that customers don’t have the knowledge and expertise you and your colleagues have regarding your business. Again, the main idea behind a business voicemail greeting is to offer a clear, actionable message. If you’re using technical terms that make sense only to you and your colleagues, you’re going to alienate the customer rather than encourage him/her to leave a message.
Take a look at our 30 valuable business voicemail greeting examples and tips and optimize your own, making sure that customers leave a message after the beep. After all, this is really what voicemails were made for. Related: Use Tags to Filter Voicemail, SMS, Call …
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
You can record a new message and work with the voicemail settings directly from the Microsoft Office Communicator application.
What kind of business phone service does your company use? If they haven’t been updated recently, or you haven’t made the switch to a higher-end VoIP phone that typically offers better sound quality, it’s time for an upgrade. The equipment you use can make all the difference. At the end of the day, people are judging your business based on little things like that.