10. Learn More Promotional Campaign Script. You’ve reached [Company Name]. If you’re calling about our current promotion regarding free oil changes for life, please press one.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message.
5. Any specialties you have. Do you sell a lot of commercial properties? Maybe you match clients with the vacation home of their dreams? Use your voicemail to showcase a specialty and market yourself.
https://yesmasters.com/when-should-you-leave-a-voicemail-in-prospecting-for-listings/
4. Business Voicemail Greetings During Opening Hours. 13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Perhaps the most important feature of any business voicemail service is its acceptance of custom greetings.
In addition to overall storage space, consider how much time an answering machine allows for each message. Shorter message times allow your answering machine to hold a greater number of messages, while longer message times allow callers to leave more detailed messages.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
Instead of stating the obvious, enhance your message with information your callers can use, such as how to reach someone immediately, when you will be returning calls, or where they can obtain after-hours service. Services that offer multiple custom greetings like Tendant allow you to store multiple greetings so you can have a greeting just for a holiday that you can use every year. Specify the information you want callers to leave. Your voicemail greeting presents a great opportunity to gather important details that will help you better serve your customers. This may include account numbers best times to return the call, and of course, a brief summary of the issue or purpose of the call.
When you’re closed for the holiday, it’s good to forgo your usual out-of-office greeting for a custom holiday message. Keep it cheery and brief, and be sure to let callers know when you’ll resume normal business operations.
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https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545