Standard greeting with your name: "At the tone, please record your message to [name]."
4. Areas you serve. Without limiting yourself, let callers know what areas you represent clients in. This way, you'll be able to show your expertise in a particular county, region, or state.
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
Here’s a fun fact: Millennials are not lazy — especially when it comes to embracing the entrepreneurial spirit of America. They are the largest group of people in the workforce, and they find it essential for businesses to offer them a personalized experience. If you’re trying to target younger customers, your voicemail greetings need to reflect your desire to work with them.
2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business.
1. The Lever. A lever is a bit of information that shows you know what you’re talking about and how to leave a message in a way that convinces them this isn’t a cold call.
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One cool iOS feature is called Visual Voicemail. This is Apple’s attempt to make voicemail less annoying. Visual Voicemail allows you to see a transcription of the voicemail the caller left. This transcription allows you to read their voicemail as if it were a text message.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
7. Explain when you expect to return calls. This is crucial. Instead of telling clients that you'll return their call when you have time, tell them when you return calls.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
6. Prove your attentiveness to voicemail: “Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
Here are some main benefits of hiring a trained voice-over professional to record your voicemail greeting: