For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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You can be certain that you’ve answered the return calls from your customers by having a fixed schedule every day that’s dedicated to checking your own record of return calls. If you can have a team for this purpose, then have one. The prompt feedback you can give those prospective clients after they’ve returned your call may successfully translate to better sales and higher profitability.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Here’s a sample voicemail greeting script: “Hello, you’ve reached [name] at [company]. I’m unable to come to the phone right now. Leave your …
01 Keep the voicemail greeting for work warm and professional You can choose a voice that will best suit your business and will deliver a warm and professional voice message. Your callers don’t want to hear a cold and indifferent machine voice.
As a matter of fact, some reports that have explored the decline of voicemail say the service is really only used by two types of people anymore: older parents and business people. But that still doesn’t lessen the annoyance of the receiver when they have to listen to the voicemail from mom and pop or the used car sales guy.
7. Other Resources. Thank you for calling [Company Name]. Due to the recent [disaster], our office has closed temporarily. We’re sorry for the inconvenience.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
This document has discussed the reality that voicemail is often tied to a broader phone system.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
You can set the greeting tone as per your own choice, which would be much interesting. Sometimes we get to hear boring voicemail messages which are not inviting at all to leave behind a message. This happens more frequently in business dealings. To avoid such responses, we have presented you samples of cool voicemail greetings.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.