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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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Business can get their entire operation networked and making calls within minutes. Even large corporations can experience complete setup times (including phone provisioning, voicemail configuration, and ring group creation) in less than a day.
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Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
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telephone message - a message transmitted by telephone. phone message. message - a communication (usually brief) that is written or spoken or signaled; "he sent a three-word message". A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
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Must not contain single or groups of repeated digits (for example, 228883, 121212, or 408408). Activate Your Voicemail Account
12. Howdy, right here’s [your name]. I’m away from my phone for the time being, but toddle away a message after the tone so I will receive aid in contact later today.
30. Howdy, you’ve reached [your name]. I’m at this time out of the situation of job and can return on [X date]. If your name requires urgent consideration, please name [Name] at [phone number] and moreover they’ll be cheerful to enable you to. If no longer, toddle away a message and I’ll return your name after I receive aid.
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31. Hello, you’ve reached [your name]. I’ll be out of the office from [start date] to [end date]. Please leave a message and I’ll return your call upon my return. Alternatively, you can email me at [email address] or call [name] at [phone number] for immediate assistance. Thanks for calling!
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.