The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
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If you’re recording your voicemail greeting during a busy time of the day and there’s a ton of background noise, there’s a chance it might interfere with the call-to-action you want your customer to perform. If you’re not speaking directly into the phone and your voice is breaking up, put the phone closer to your mouth, speak slowly, and read from a script if necessary.
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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
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Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
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Most carriers offer voicemail for free. However, some carriers may limit the number of voicemail messages you can have stored. But this shouldn’t be a problem because not many callers leave voicemails anymore.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
If you’re recording your voicemail greeting during a busy time of the day and there’s a ton of background noise, there’s a chance it might interfere with the call-to-action you want your customer to perform. If you’re not speaking directly into the phone and your voice is breaking up, put the phone closer to your mouth, speak slowly, and read from a script if necessary.
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A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
Changing Voicemail Settings or Greetings from Your Phone or Mobile App
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.