This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
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Most businesses require a very basic day greeting and main menu, and a night menu. However, your specific needs will be dependent on not only your business needs, but on the capability of your phone system. We provide a library of auto-attendant / voice menu / IVR scripts that you can use, but for specific information about your capabilities you will need to work with your phone system manufacturer or provider.
Important: Due to HIPAA policies and guidelines, all BAA users cannot have the contents of any voice message sent through e-mail, however they may be notified of new messages through e-mail. Departmental and MPhysicians accounts do not have the ability to log into the Voicemail Portal. 1HELP personnel may use Clearspan to configure voicemail to email for the caller. If the caller would like to send an email to multiple addresses, they may forward voice messages to a Google Group. Log into the Web Portal. If you are off-campus, you must connect to Split Tunnel VPN to access the Clearspan Portal. Click on Messaging in the Options menu on the left. Once on the Messaging screen select the option for Voice Management where you will have two options for setting up voicemail to email: If you want to strictly get your voicemail within your email (recommended) in the middle section titled "When a message arrives..." choose "Forward it to this email address:" and then put your email in the box. If you want to get a copy of the message both on your phone AND in your email leave the middle section alone and go to the bottom under Additionally... and choose E-mail a carbon copy of the message to and then put your email in to the box. Be careful here, though, as you'll still need to log into your phone to delete any messages you get this way! NOTE; "Use Phone Message Waiting Indicator" box is selected to notify user that a new message has arrived and requires attention. This will illuminate the voicemail light on the phone. - check the box for "Notify me by e-mail of the new message at this address" and fill in the email address. Once you have made the desired changes click the Apply button at the top or bottom of the screen to finalize your changes.
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A lot of care and consideration should be given to who will be providing the voiceover for a business’ audio recordings before the selection is made.
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The professional voicemail greetings is the cornerstone of any good business. Not every voicemail recording is relevant to every situation. This guide is going to demonstrate some of the specific custom voicemail greeting examples for doctors, dentist, real estate agent, lawyers and other professionals.
https://www.first2contact.com/blog/realtors-voicemail-scripts-that-get-responses
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– Thank you for calling XYZ Company. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If you know the extension number of the person you are trying to leave a message for, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 9 for a company directory, or hold on to leave a message for the operator. If this is an emergency, please enter 911 now to be connected with the after-hours support personnel.
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18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
How to set up the voicemail greeting for your phone extension / direct phone number with Telzio..
About Google Voice Voicemail Google Voice is a VOIP service… an internet based voicemail service. What this means is that the quality of sound on google voice voicemail is not very high, but it works for many businesses big and small, and it’s free. To get even better sound out of Google VOIP voicemail, try using an mp3 for your Google Voice Greeting. This does not involve you holding up your phone to your computer while you play the mp3 – that will not sound good. Rather, this involves 2 microphones speaking directly to each other and eliminating background noise. In this video, we teach you how to do this step by step..
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.