Marketing Messages (617) 527-3023 [email protected] Page 4 Closed or After Hours . Thank you for calling XYZ Insurance. You’ve reached us outside our normal business hours, which are from 8:30 am to 5:00 pm Monday through Friday. You may leave a message for a specific staff
By way of a web portal, users can access their business voicemail boxes online. This type of voicemail software lets people skip their phones entirely and simply log into their phone system’s online dashboard.
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7. Website Suggestion. Sometimes people call for things that your website can answer. Direct them to your website with a greeting like: “Hello and thank you for calling (Business Entity).
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5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
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The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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Rather than waiting for a callback, open up additional channels of communication with your callers by inviting them to email. The most professional voicemail greetings often include an alternative method of communication.
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Holidays are often the busiest time of the year for any business — especially retail. Obvious, right? As obvious as that is, how confident are you, the exhausted employee or business manager, in your caller’s ability to recognize what exactly that means for you? Do you think they understand the torture of working long hours day after day and what effect that has on your mental and physical state? They might, but chances are they’re more concerned about receiving a personalized experience.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
-Hello, caller. Your mission, should you choose to accept it, is to leave your name, number, and a short message after the tone. This message will self destruct. BOOM! (not followed by a beep)
A web portal of this sort is essential to the overall health and control of the phone system.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"