What kind of business phone service does your company use? If they haven’t been updated recently, or you haven’t made the switch to a higher-end VoIP phone that typically offers better sound quality, it’s time for an upgrade. The equipment you use can make all the difference. At the end of the day, people are judging your business based on little things like that.
One commonly overlooked yet valuable aspect of a business is the voice mail greeting. Memorable and professional recordings make a positive impact. Make the greeting fit the company while still adding style with some personality thrown into the mix. The best outgoing recordings have the right amount of flavor without
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39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
If you need some help in forming a memorable business voicemail greetings on your VoIP communication system, here are 20 quick tips to help you do so.
Some research has shown that each time you leave a message, the chances of a callback go up about ten percent! Here’s how it works out: 1st voicemail = 11% callback rate. 2nd voicemail = 22% callback rate. 3rd voicemail = 33% callback rate. According to Zoominfo, the average callback rate after one call is just 4.8%.
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After the “message before answering”, the waiting announcement is immediately cut. Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business: General Business - …
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Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. ...Hi. I'm probably home, I'm just avoiding someone I don't like. ...Hi. ...Hello! ...A is for academics, B is for beer. ...Hi. ...Hi! ...This is not an answering machine - this is a telepathic thought-recording device. ...Hello, you are talking to a machine. ...
There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want.
7. Website Suggestion. Sometimes people call for things that your website can answer. Direct them to your website with a greeting like: “Hello and thank you for calling (Business Entity).
4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.
Must not contain single or groups of repeated digits (for example, 228883, 121212, or 408408). Activate Your Voicemail Account
A secretary in a doctor’s office creates a voicemail greeting that says, “If you have a scheduled meeting with us, we could use copies of all your medical documents from last year, so come prepared.” Using the word “could” gives patients the impression that they don’t necessarily “need” last year’s documents. See the difference between “could” and “need”? Your word choice can impact a future meeting significantly. If you want a customer to perform a specific action, you need to pay close attention to how you express your calls-to-action.
Responding to voicemails is time-consuming. Fortunately, with the right greeting, you might be able to save yourself some hassle. If you don’t have an auto attendant, you can give callers the information they are looking for with your voicemail greeting. Of course, this means that your greeting may be a little lengthy, but that can work in your favor as callers will only stay on the line to leave a message if they still need assistance.
(Kazoo band playing "Thus Spake Zarathustra") Thinking you were making an ordinary phone call, you have instead reached... (TA-DAAAAA!) the ANSWERING MACHINE! Leave your name and number, and we will get back to you as soon as we can. Steve: You fool, I know it's... Wait... Matt... What are you doing with that frying pan? (BONK... THUD) Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it... Bob here. I'm home right now, I'm just screening my calls. So start talking and if you're someone I want to speak with I'll pick up the phone. Otherwise, well, what can I say? (Fun to leave on a friend's machine when he's away... Sounds of raptuous sex) Hi. Mike can't come to the phone right now because he's having sex. If you leave your name and number, he'll get back with you in juuust a second. (Male groan; female voice) That's it?You're in Big Trouble Hello! I'm on a four state killing spree! WATTA YA WANT? (Voice 2) These are the messages of Chad's answering machine. Its two semester mission: To seek out your name and your telephone number. At the sound of the... This is 234-3249, and no, it's not Pete's Pizzeria. It's not the Credit Union either, and no one named Pam lives here. You can leave a message though. Hi. Do you ever feel, like, your head is full of sand, not your regular loose sand mind you, but compacted sand, and there were like, I dunno, bugs or something jumping up and down on the compacted sand? Well, sometimes I do. Bye. Bullwinkle: Hey, Rocky, somebody called while we weren't home. Watch me pull their message out of this machine! Bullwinkle: Nuthin' up my sleeve... PRESTO! (Sound of vicious dog barking, stops abruptly.) Rocky: Here's a chance for you to REALLY leave your message. (A friend was at a mutual friend's sister's house, and when she went out for beer, he changed her answering machine message. In a loud, deep, gravelly, horror-film voice he recorded) Hi, this is Kathy. I'm not myself right now. If you leave your name and number, I'll get back to you when I'm feeling better.Farewell These words are lovely dark and deep
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