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Most businesses require a very basic day greeting and main menu, and a night menu. However, your specific needs will be dependent on not only your business needs, but on the capability of your phone system. We provide a library of auto-attendant / voice menu / IVR scripts that you can use, but for specific information about your capabilities you will need to work with your phone system manufacturer or provider.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture. .

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When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
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“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!

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2. Quickly Provide the Relevant Information. When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need.

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A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.

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    In addition to overall storage space, consider how much time an answering machine allows for each message. Shorter message times allow your answering machine to hold a greater number of messages, while longer message times allow callers to leave more detailed messages.

    Yes, I agree. It’s sad. But writing is a solitary activity, and I’m more of a people person. Even if the other person isn’t on the other end of the phone, it’s still nice to have someone to chat with. : )
    Please leave a message at the tone with your name, phone number, business, and a brief message, and we will return your call when we are back in the office. Thank you for calling! Thanks for calling the office of Landscaping Unlimited. Unfortunately, we are currently away from the phone …

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    Pay attention to the entire process and substance of the greeting (duration, content, tone, and clarity), and make sure your customers have a smooth and seamless experience that leads to a lasting and favorable impression of you and your company.

    My friend Tom at Bottomline Technologies was running a sales team making thousands of phone calls a week, developing the art of the sales voicemail.. Despite all their best efforts, his sales reps were only connecting with prospects 3% of the time since 97% of the time, they had no choice but to leave a voicemail. In a typical week, those voicemails could generate a grand total of one returned
    3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."

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    Callers aren’t going to spend time sitting through a menu that doesn’t let them, at the very least, leave a voicemail. If a caller knows their party’s extension number, an option can, and should, be “Press 1 to leave a voicemail,” or something along those lines. That way, clients can feel as if they’re expressing their concerns without needing to talk to an agent, and without the agent feeling sorry they couldn’t pick up while they were working on something else.

    8. General Purpose Holiday Hours Script. Thank you for calling [Company Name]. In observance of [holiday], our offices are currently closed. We’ll be back to normal operations on [date].
    Another function of the web portal is access to file management. Users can click a few menu items to download any message they like.

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    This is frustrating on many levels because it leaves you wondering if there is a need to take a different route to get an answer to a problem or to just wait for the return phone call. When leaving a voicemail message, there are 7 pieces of information that can help the caller. 7 Things to Include in a Voice-mail Message 1. Identify the Voice
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(Kazoo band playing "Thus Spake Zarathustra") Thinking you were making an ordinary phone call, you have instead reached... (TA-DAAAAA!) the ANSWERING MACHINE! Leave your name and number, and we will get back to you as soon as we can. Steve: You fool, I know it's... Wait... Matt... What are you doing with that frying pan? (BONK... THUD) Hi there. This is Joe speaking. I'm home right now, and in a moment, I'll have a decision to make. Leave your name and number and I'll be thinking about it... Bob here. I'm home right now, I'm just screening my calls. So start talking and if you're someone I want to speak with I'll pick up the phone. Otherwise, well, what can I say? (Fun to leave on a friend's machine when he's away... Sounds of raptuous sex) Hi. Mike can't come to the phone right now because he's having sex. If you leave your name and number, he'll get back with you in juuust a second. (Male groan; female voice) That's it?You're in Big Trouble Hello! I'm on a four state killing spree! WATTA YA WANT? (Voice 2) These are the messages of Chad's answering machine. Its two semester mission: To seek out your name and your telephone number. At the sound of the... This is 234-3249, and no, it's not Pete's Pizzeria. It's not the Credit Union either, and no one named Pam lives here. You can leave a message though. Hi. Do you ever feel, like, your head is full of sand, not your regular loose sand mind you, but compacted sand, and there were like, I dunno, bugs or something jumping up and down on the compacted sand? Well, sometimes I do. Bye. Bullwinkle: Hey, Rocky, somebody called while we weren't home. Watch me pull their message out of this machine! Bullwinkle: Nuthin' up my sleeve... PRESTO! (Sound of vicious dog barking, stops abruptly.) Rocky: Here's a chance for you to REALLY leave your message. (A friend was at a mutual friend's sister's house, and when she went out for beer, he changed her answering machine message. In a loud, deep, gravelly, horror-film voice he recorded) Hi, this is Kathy. I'm not myself right now. If you leave your name and number, I'll get back to you when I'm feeling better.Farewell These words are lovely dark and deep

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7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.

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Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.

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06Hi, you’ve reached the offices of [your company/name]. I will be out of the office between [dates] and [date]. You can reach me on my private cell [your number] if this is an emergency. Alternatively, you can call me when I get back to the office or leave a brief message.

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