Main Business Phone Line Voicemail Greetings. The business phone voicemail greeting is what callers hear when they dial your main business number. Most business phone systems provide an auto-attendant to allow you to redirect callers to the correct extension. However, if that’s not an option, we have other scripts you can use too.
In the Phone app, in the upper-right corner of the screen, tap .Tap Settings > Voicemail.Do any of the following:
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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
44. Howdy, you’ve reached [X department] at [X company]. Our team is at this time out of the situation of job, but we’ll be cheerful to enable you to after we return. Flow away a hasty message that entails a callback quantity and a team member will reach out within one trade day.
Once you thank your customers for calling, state your name and the department. Make sure to speak clearly so the caller knows they called the right place and can understand what is being said. Don’t rush through in case the caller wants to write the information down.
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
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Of course, you can always listen to your messages directly from your answering machine, but some models allow you to access messages remotely as well. Most involve calling your phone and entering a code or following voice prompts to access the messages.
Hello you are talking to a machine; I am capable of receiving messages. My owner (your name here) does not need siding windows or a hot tub, and her carpets are clean. She gives to charity through the office and she doesn’t need her picture taken if your still with me please leave a message and she will get back with you.
You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
22. Howdy, right here’s [your name]. I’m at this time away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please toddle away a detailed message including your title and a callback quantity and I’ll receive aid to you as rapidly as I will.
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If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
We all know that when we’re at our busiest, regardless of what we do for a living, there’s not enough time in the day to get to everyone’s needs. Most people understand this and are accommodating, provided the voicemail they’re greeted with is informative and actionable. In 2019, where personalized experiences are of the utmost importance, it’s imperative for businesses to prioritize the customer experience and build their strategies around the customer.
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.