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No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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The following voicemail greeting examples range from the brief and simple to the more detailed. You should choose the one that best suits your job and responsibilities as well as your personality. Before recording your message, you should also make sure to adhere to the basic elements of good voicemail greetings. basic elements of good
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
Different greetings can be used for different callers as well as for different steps within your call flow—for voicemail, waiting to be connected to a specific extension, or after business hours..
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3. Alternative Contact Information. This might be a secondary phone number, email address, mailing address, website, or anything else you can think of. Including alternative contact information makes you look approachable and interested.
Forwarding options like this can send you a copy of the recording, not just a link to a web portal. This won’t substitute for a visit to the portal to clear out old messages, but it can provide you with useful information like the date, time, caller identification, and of course the content of messages.
Before the digital era, he says more than 80 percent of business lines had voice mail. Now, he estimates only a third of office phones have it.”For customers, even the most professional voicemail greeting is impersonal, and may even harm customer experience (millennials, in particular, avoid using voicemail altogether).
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What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
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