“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
8. Informative. Companies that offer services often get calls about something specific. For this, add the information to your voicemail. For example, your greeting might say
.
The connection of voicemail to custom greetings, ring groups, advanced call routing, etc. can also work within a local system. The biggest difference is that the setup and maintenance of complex voicemail procedures in a PBX will far outreach a hosted setup.
The thing with voicemail is it can be really handy when it comes to catering to your prospects when you are not available after work hours.
Of course, you can always listen to your messages directly from your answering machine, but some models allow you to access messages remotely as well. Most involve calling your phone and entering a code or following voice prompts to access the messages.
Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.
Businesses can set their operating hours – say 8 a.m. to 7 p.m. – and create that cutoff for when voicemail takes over. Incoming calls can then gain their own path to voicemail for when employees are expected to be finished working.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
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An example of a voicemail greeting could be, "Hi, You have reached (business name). I'm sorry I missed your call. Please leave your name and best phone number you can be reached at. I will get back to you within 24 hours. Thank you."
If your phone has a Lady Gaga ring-back tone, then I can’t guarantee I’ll wait for you to answer. 5. …I would thank you for calling, but I haven’t heard what you have to say yet. Just kidding! I’ll return your call as soon as possible. Thanks! 6. …If you’re Jennifer Lawrence, call my emergency line. (Insert your celebrity crush
A Ring Groups or Hunt Groups feature lets calls ring multiple people inside a group. The GIF shown here demonstrates how calls can ring one user before ringing a different user in the same group.
This is also where your automated call software such as Drop Cowboy and others comes in handy. If you don’t have one already, it’s worth investing in moving forward. With your call software, there’s an effective flow of outbound and inbound calls. This means you have a record, too, of all the return calls you’ve gotten in the order of priority they’re made. This doesn’t just create a smoother system for your calls, but it also ensures no return call is ever left ignored.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.